New Computer? How to Re-Download Ancestral Quest

Computers often need replacing when we least expect it and then it can be a panic to get everything off the one that is going or gone and transferring everything to the new computer.

All this can be difficult and unsettling for many, especially when they finally get home with their data and no programs.

Most places will copy your data but you still have to re-install the program. Family History/Genealogy is one of those types of programs most places will want you to re-install yourself, so how do you do that? Do you have to get a new registration key? 

1) You don't need to purchase another key, you can email us and we will send it to you. 

2) To re-install the latest version of the program go to our website at http://www.ancquest.com and click on "Resources" and then "Downloads" in the drop down.

This takes you to our "Downloads" page, here you need to click on the section that says "Re-download your Ancestral Quest installer"

You are now at the Downloads Box where you click on AQ14 and are brought to the actual location of the download.

This last click takes you to the actual page to download the program. There are 3 choices:

1) The 'Streamlined Installer'

2) Collaboration Installer

3) Complete Installer (this includes the first 2 together but you still have to           install them separately)

One the program has downloaded you have to double click it to Run although sometimes you are given the option to run it once the program has downloaded.

That's it! You've succeeded in installing the program on your new computer or laptop.

Remember Ancestral Quest is fully FamilySearch Certified!

Comments and questions are always welcome!

Happy Ancestraling...

Claire ;)

AQ Cues & Clues Blog:http://ancquest.blogspot.com/

Facebook: https://www.facebook.com/AncQuest

Twitter: http://www.twitter.com/ancquest

YouTube: http://www.youtube.com/inclinesoftware

(c) 1994-2015 Incline Software, All Rights Reserved
 gfindlay@ancquest.com

Downloading Confusion?

When it comes to updating and downloading it can be confusing for those who are new to a program. Ancestral Quest is no different and it has 3 types of files to choose from when downloading for the first time or even updating to the latest version.

The screen one gets to for downloads looks like this:

If one looks carefully, each choice is explained, however, sometimes the explanation given is just not enough so lets take a closer look at each one.

The first one is called the "The Streamlined Installer for AQ 14". This is most likely the one individuals should choose unless they want to get involved with Collaboration. New individuals may not even know just what this is and so it is a good thing to begin with downloading and installing this first choice.

The second one is the "Collaboration Support Installer" and one can download and install this separate from the first one.  The program knows how it is connected to the original "Streamlined Installer". Collaboration is a way to have others help with one's genealogical research, to learn more about this feature check out our web page on Collaboration.

The third choice is the "Complete Installer" which has both the Streamlined and the Collaboration together in one download and one installation process.

Hopefully this will help those who struggle with deciding which one to choose whether they are downloading for the first time or just updating to a new build.

Remember Ancestral Quest is fully FamilySearch Certified!

Comments and questions are always welcome!

Happy Ancestraling...

Claire ;)

AQ Cues & Clues Blog:http://ancquest.blogspot.com/

Facebook: https://www.facebook.com/AncQuest