Where is my Family File?

Your old computer needed replacing, either it was so slow you decided to replace it or it may have started crashing on you, either way it was replaced and now you are trying to set up all your favorite programs on this new computer with a new operating system and are not able to locate anything familiar.

The first thing that is important is to re-install Ancestral Quest which is done from the website here: http://ancquest.com/ver14.htm. Download either AQ14s.exe or AQ14c.exe, then install the program to your new computer. If you need your registration key and are unable to locate it you can email a request for it from support@ancquest.com or call us at 801-280-4434.

Copy your family files onto an external device or a flash drive, remove and plug your device into your new computer. When you open Ancestral Quest it should open to a blank file. 

Depending on the file types you've saved on your device will determine how you open them up to continue your family history work. 

If the file is a .aq or a .paf you go to File and Open 
If the file is a .aqz or a .zip you go to File and Restore
If the file is a .ged you go to File and Import

Once you have gotten to the place where you begin to look for the files, remember they are on an external device which will have a different letter designation, like F, G, I, J, etc. To locate that in the open, restore or import screen, click on the down arrow to show the location of your external device.

In this case the individual would click on the "L" drive and their files would show up in the list to choose from.

Sometimes your files are transferred by a repair company and they have put everything on a CD for you, in that case you would do the same but locate that CD and the drive letter and click it too.

Either way you will be able to locate your family data files to continue your family history research!

Remember Ancestral Quest is fully FamilySearch Certified!

Comments and questions are always welcome!

Happy Ancestraling...Claire ;)

AQ Cues & Clues Blog:http://ancquest.blogspot.com/

Facebook: https://www.facebook.com/AncQuest

Twitter: http://www.twitter.com/ancquest

YouTube: http://www.youtube.com/inclinesoftware

(c) 1994-2016 Incline Software, All Rights Reserved
 gfindlay@ancquest.com

Pre-Set Backup Location

Planning ahead is always a good thing. If you plan and follow through you can usually prevent most major problems.

Ancestral Quest allows you to designate where your files are stored. While there are default locations, you can choose to accept them or change them.

To change or add locations for all your files including a back-up file, go to "Tools" and then down to "Preferences":

Once there, click on the tab that says "Files and Folders":

At this point you are able to choose the locations for Databases, Import/Export, Backup, Reports and Web Pages. By clicking on the Browse button you can choose your specific location. Once you are done, click "OK" and you are brought back to your main family file data.

Adding the locate for your backup will help you know where they are always located. It is suggested that this be an additional device, either an external drive or a USB drive.

Enjoy the peace of mind knowing where all your files are saved to when working with Ancestral Quest.

Remember Ancestral Quest is fully FamilySearch Certified!

Comments and questions are always welcome!

Happy Ancestraling...Claire ;)

AQ Cues & Clues Blog:http://ancquest.blogspot.com/

Facebook: https://www.facebook.com/AncQuest

Twitter: http://www.twitter.com/ancquest

YouTube: http://www.youtube.com/inclinesoftware

(c) 1994-2015 Incline Software, All Rights Reserved
 gfindlay@ancquest.com